Insurance & Payments
We Make It Easier to Get the Help You Deserve
At Epic Health Partners, we believe that cost should never be a barrier to treatment. Whether you’re seeking mental health support, substance use services, or care for a loved one, our goal is to provide clear, compassionate guidance about your financial options — before you ever step into a session.
Our admissions and billing teams work closely with clients, families, providers, and payors to ensure coverage is confirmed, paperwork is simplified, and out-of-pocket expectations are understood upfront.
No guesswork. No surprises. Just support.
Insurance Plans We Accept
Commercial Insurance Plans
We are in-network with many commercial carriers. Coverage varies by plan and service type. Our team will verify benefits before scheduling services.
Self-Pay Options
For clients without insurance, we offer transparent self-pay rates. Payment plans may be available depending on need and level of care.
Medicare (with prior authorization)
Some services may be eligible for Medicare coverage. Our billing team can assess eligibility and request prior authorization when necessary.
How the Payment Process Works
We verify your benefits.
Once you reach out, we’ll gather your insurance information and complete a thorough benefits check — including copays, deductibles, and service limits.
We explain your options.
Before care begins, we’ll walk you through what’s covered, what’s not, and what financial responsibility (if any) you may have. We believe in full transparency.
We coordinate authorizations.
For services that require prior approval — including higher levels of care — our team will submit documentation and work directly with the insurer.
You receive care, not paperwork stress.
Once coverage is confirmed, your focus can stay on healing while we handle claims, billing, and coordination with your provider or care team.
Services Typically Covered
- Outpatient mental health and substance use therapy
- Intensive Outpatient Program (IOP)
- Partial Hospitalization Program (PHP)
- Psychiatric evaluations and medication management
- Medication-Assisted Treatment (MAT)
- Residential services at Tranquility Grove (varies by plan and level of care)
- Child & family behavioral health programs
- Case management and community-based services
Start the Healing Journey Today
Speak confidentially with an admissions specialist — no judgment, just support