Your Rights Under HIPAA

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Access your medical records

You can request to view or receive copies of your records in paper or electronic format. Requests must be submitted in writing.

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Request corrections

If you believe your records contain incorrect or incomplete information, you may request a correction.

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Receive a list of disclosures

You may request a list of times your health information was shared for reasons other than treatment, payment, or healthcare operations.

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Request confidential communication

You can ask us to contact you in a specific way (e.g., only at home, not at work) or send mail to a different address.

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Limit what we share

You may ask us not to use or share certain health information. While we will consider your request, we are not always required to agree.

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File a complaint

If you believe your privacy rights have been violated, you may file a complaint with Epic Health Partners or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

How We May Use and Share Your Information

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Provide treatment

Share information with doctors, nurses, case managers, and other members of your treatment team to coordinate your care.

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Manage operations

Improve services, evaluate program outcomes, and conduct internal quality reviews.

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Bill for services

Submit claims to Medicaid, Medicare, or your insurance provider for payment of services delivered.

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Comply with laws

Disclose information when required by federal or state law, such as to report abuse or threats of harm.

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Respond to legal actions

Comply with court orders, subpoenas, or other lawful requests.

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Protect public health and safety

Report concerns related to health risks, threats, or emergencies.

Our Responsibilities

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We are required by law to maintain the privacy and security of your protected health information (PHI).

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We will notify you promptly if a breach occurs that may have compromised the privacy or security of your information.

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We must follow the duties and privacy practices described in this notice and give you a copy upon request.

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We will not use or share your information other than as described here unless you give us written permission.

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